Frequently Asked Questions
Can I cancel my order?
Providing you contact us before your order is dispatched and ideally as soon as possible after making the order, you should be able to cancel your order without a problem. To do this, email or phone us with your order number to hand. If the order is still being processed, we will cancel the order for you. If it has already been dispatched there is nothing we can do. You may refer to our returns policy for the next stage.
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"Hi, Just to drop you a quick note. Thank you so much for the delivery of my contact lenses. I ordered them for Halloween on Thursday, and they arrived on Saturday morning, I will spread the word and" - Caroline