Coloured Contact Lens Frequently Asked Questions
How long does shipping take?
We offer a range of shipping options that allows you to choose the speed and cost of your shipping. Please read our Shipping Information Page before purchase.
All orders placed Monday to Friday before 3:30pm will be dispatched the same day. Our standard options are Royal Mail 1st Class for domestic orders and Royal Mail Standard International Mail. Orders sent via Royal Mail 1st Class should arrive the day after dispatch while orders sent via Royal Mail Standard International Mail generally take between 2-5 working days. These are the shipping times given by Royal Mail but orders can take longer. We also offer a full range of signed-for delivery options and express delivery options, details of which can be found on our Shipping Information Page.
Are your contact lenses safe to wear?
Yes all our contact lenses are safe to wear if used and stored correctly. Please read the manufacturer's instructions to ensure that you are doing so. Do not use cosmetic contact lenses if you are experiencing discomfort, irritation or pain in the eye area. If you have a previous eye-related condition or severe visual impairment please consult your optician before wearing cosmetic contact lenses. If you experience discomfort or pain while wearing cosmetic contact lenses remove them immediately. If discomfort persists consult an optician.
Do your contact lenses cover the pupil of my eye?
No. Our cosmetic contact lenses will not cover the pupil. Cosmetic contact lenses will not "hide" the appearance of the pupil. The portion of the contact lens that covers your pupil is transparent in order to allow you to see.
Do your contact lenses impair my vision?
No. Our contact lenses will not impair vision if used correctly. The portion of the contact lens that covers your pupil is transparent in order to allow you to see. Be aware that cosmetic contact lenses must be used and stored correctly to ensure their safety. Please read our page on Wearing Contact Lenses for more information.
Do your contact lenses come with prescription vision correction?
No. At present we do not offer contact lenses will prescription vision correction.
Are your contact lenses soft or hard?
Our contact lenses are soft and flexible. The exact flexibility of cosmetic contact lenses differs from brand to brand but they are generally very soft.
What is the size of the contact lenses and will they fit my eyes?
Our cosmetic contact lenses are a standard size designed to fit the average eye. If you have severe visual impairment or an existing eye-related condition this may not be the case and should consult your optician before wearing cosmetic contact lenses.
Do I need an eye examination to use your contact lenses?
No. Our cosmetic contact lenses are designed to be used by anyone with healthy eyes and do not require an eye examination. If you are experiencing eye-related discomfort, have a previous eye-related condition or severe visual impairment please consult your optician before wearing cosmetic contact lenses.
How long can I use your contact lenses for?
Our contact lenses can be worn for up to 8 hours at a time. All our contact lenses can be stored for up to 12 months but are recommended for 30-90 days use only. Remove your contact lenses for bathing, swimming or any contact with water.
Can I wear your contact lenses if I have an eye-related illness/condition?
Our cosmetic contact lenses are designed for healthy eyes. If you have any existing eye-related condition, illness or severe visual impairment you should always consult your optician before wearing cosmetic contact lenses. This also applies if you have recently had eye surgery - wait until your eyes are fully healed and consult an optician before wearing lenses.
How old do I have to be to wear contact lenses?
There is no legal restriction on purchasing or wearing contact lenses. Most opticians recommend that contact lenses can be worn from the age of 13-15 years old. Bear in mind that our lenses are designed for adult eyes and we cannot guarantee that they will fit anyone under 18 years old. If you are unsure whether you or your child should be wearing coloured contact lenses consult an optician.
Do your lenses come with solution and/or a case?
All our products are sold as listed on individual product pages - if there is no mention of accompanying solutions etc you will not receive them. Most of our lenses are sold individually without accessories. Any sets of contact lenses with a case and solution will be explicitly be referred to as such. On many of our product pages we recommend a suitable solution and case. These products are not included in the price of the lenses and must be purchased separately.
Are the contact lenses designed for both eyes or just my right/left eye?
Our contact lenses can be used in either eye. When you purchase a pair of contact lenses the lenses are identical, so they can be used in either eye.